Impact of CAN-SPAM Act For Your Business

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Today’s Insight

Impact of CAN-SPAM Act

The CAN-SPAM Act is a U.S. law that governs commercial email sent to consumers and business recipients. It sets rules for email marketers, including honest subject lines, accurate sender information, and a valid physical address in each message. The law requires that every commercial email offer a clear way for recipients to unsubscribe and that opt-out requests be honored within 10 business days. It applies to most promotional email that advertises products or services. Violating the rules can lead to fines and enforcement by the Federal Trade Commission (FTC) and other agencies. Best practices go beyond compliance and help marketers build trust with customers.

Key Takeaways

  • Commercial emails must include honest headers and subject lines.

  • Messages must show a real physical address and include a working unsubscribe link.

  • Marketers must act on unsubscribe requests within 10 business days.

  • The law applies to U.S. recipients regardless of where the sender is based.

  • Strong compliance supports trust and protects brands from penalties.

    Click here to read this story.

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