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🚫 Avoiding “AI Washing” in Marketing

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💡 Today’s Insight

Avoiding “AI Washing” in Marketing

Regulators—from the EU to the FTC and SEC—are cracking down on companies that exaggerate or falsely claim AI capabilities in their products or marketing. This “AI washing” is now seen on par with greenwashing, and non-compliant businesses face legal, financial, and reputation risks.

Key Takeaways

  • Be transparent: Clearly state which parts of your product use AI and avoid overhyping its role.

  • Substantiate claims: Back up AI statements with evidence like third-party audits or data samples.

  • Review legal compliance: Ensure marketing messaging meets FTC, SEC, and EU AI Act standards.

  • Document responsibly: Maintain internal records to prove ethical development and marketing practices.

  • Educate teams: Train marketing and product staff on acceptable AI terminology and compliance boundaries.

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